.ishaoc-hd{max-width:1180px;margin:0 auto;padding:28px 18px;font-family:inherit;color:#263238}
.ishaoc-hd-header{display:flex;justify-content:space-between;align-items:center;gap:20px;margin-bottom:22px}
.ishaoc-hd-kicker{font-size:12px;letter-spacing:.12em;font-weight:700;opacity:.65}
.ishaoc-hd h2{margin:5px 0;font-size:30px}.ishaoc-hd h3{margin-top:0}
.ishaoc-hd p{opacity:.72}.ishaoc-hd-btn{display:inline-block;border:0;border-radius:9px;padding:12px 18px;background:#263238;color:#fff;text-decoration:none;cursor:pointer;font-weight:700}
.ishaoc-hd-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:12px;margin-bottom:18px}
.ishaoc-hd-stat{display:flex;flex-direction:column;gap:4px;padding:18px;border:1px solid #e5e7eb;border-radius:12px;background:#fff;text-decoration:none;color:inherit}
.ishaoc-hd-stat strong{font-size:27px}.ishaoc-hd-stat span{font-size:13px;opacity:.7}
.ishaoc-hd-card{background:#fff;border:1px solid #e5e7eb;border-radius:14px;padding:22px;margin:18px 0;box-shadow:0 2px 10px rgba(0,0,0,.03)}
.ishaoc-hd-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:16px}
.ishaoc-hd label{display:block;font-weight:700;font-size:13px;margin:0 0 14px}
.ishaoc-hd input,.ishaoc-hd select,.ishaoc-hd textarea{width:100%;box-sizing:border-box;margin-top:7px;border:1px solid #d7dce1;border-radius:8px;padding:11px;background:#fff;font:inherit}
.ishaoc-hd textarea{resize:vertical}.ishaoc-hd-table-wrap{overflow:auto}
.ishaoc-hd-table{width:100%;border-collapse:collapse}.ishaoc-hd-table th,.ishaoc-hd-table td{text-align:left;padding:12px;border-bottom:1px solid #eee;white-space:nowrap}
.ishaoc-hd-badge{display:inline-block;padding:5px 9px;border-radius:999px;font-size:12px;font-weight:700}
.status-open{background:#fff0e8;color:#c2410c}.status-in_progress{background:#e8f1ff;color:#1769aa}.status-waiting_user{background:#f1e8ff;color:#7e22ce}.status-waiting_third{background:#fff1d9;color:#c26a00}.status-resolved{background:#ddfbe8;color:#16803b}.status-closed{background:#202020;color:#fff}.status-cancelled{background:#eee;color:#555}
.ishaoc-hd-ticket-title{display:flex;justify-content:space-between;gap:20px;align-items:flex-start}.ishaoc-hd-meta{display:flex;gap:18px;flex-wrap:wrap;font-size:13px;opacity:.8;border-top:1px solid #eee;border-bottom:1px solid #eee;padding:12px 0;margin:15px 0}
.ishaoc-hd-description{padding:8px 0 18px}.ishaoc-hd-comment{border-left:3px solid #e5e7eb;padding:10px 14px;margin:12px 0;background:#fafafa;border-radius:0 8px 8px 0}.ishaoc-hd-comment small{margin-left:8px;opacity:.6}
@media(max-width:760px){.ishaoc-hd-header{flex-direction:column;align-items:flex-start}.ishaoc-hd-stats{grid-template-columns:repeat(2,1fr)}.ishaoc-hd-grid{grid-template-columns:1fr}}

.ishaoc-hd select:disabled{background:#f5f6f7;cursor:not-allowed;opacity:.75}

/* Cloudflare Turnstile */
.ishaoc-hd-turnstile {
    margin: 18px 0;
    min-height: 65px;
}

.ishaoc-hd-admin-controls{border:1px solid #e5e7eb;border-radius:10px;padding:16px;margin:16px 0;background:#fafafa}
.ishaoc-hd-admin-controls h4{margin:0 0 14px}
.ishaoc-hd-honeypot{position:absolute!important;left:-9999px!important;width:1px!important;height:1px!important;overflow:hidden!important}
.ishaoc-hd-guest-reply{margin-top:18px}

.ishaoc-phone-mask{font-variant-numeric:tabular-nums}

/* v0.4.0 — Gestão de TI */
.ishaoc-hd-admin-toolbar{display:flex;align-items:center;justify-content:space-between;gap:16px;margin:0 0 16px}
.ishaoc-hd-btn.is-secondary{background:transparent;color:inherit;border:1px solid rgba(0,0,0,.14)}
.ishaoc-hd-stat.is-active{outline:2px solid currentColor;outline-offset:2px}
.ishaoc-hd-filter-grid{display:grid;grid-template-columns:2fr repeat(4,1fr);gap:14px}
.ishaoc-hd-filter-grid label{display:flex;flex-direction:column;gap:7px;font-weight:600}
.ishaoc-hd-filter-actions{display:flex;gap:10px;align-items:center;margin-top:16px}
.ishaoc-hd-card-head{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-bottom:14px}
.ishaoc-hd-ticket-row{cursor:pointer;transition:background .15s ease}
.ishaoc-hd-ticket-row:hover{background:rgba(0,0,0,.025)}
.ishaoc-hd-empty{text-align:center;padding:28px}
.ishaoc-hd-admin-actions{display:flex;gap:10px;flex-wrap:wrap}
.ishaoc-hd-priority{font-weight:700}
@media (max-width:900px){
  .ishaoc-hd-filter-grid{grid-template-columns:1fr 1fr}
}
@media (max-width:600px){
  .ishaoc-hd-filter-grid{grid-template-columns:1fr}
  .ishaoc-hd-admin-toolbar,.ishaoc-hd-card-head{align-items:flex-start;flex-direction:column}
  .ishaoc-hd-table{min-width:850px}
}

.ishaoc-hd-assigned-me{display:inline-flex;align-items:center;padding:11px 14px;border-radius:8px;background:#e8f8ee;color:#16803b;font-weight:700}
.ishaoc-hd-assignee-info{margin-top:12px;font-size:13px;opacity:.75}

.ishaoc-hd-inline-form{display:inline-block;margin:0;padding:0}

/* v0.4.1 — controles de atendimento */
.ishaoc-hd-admin-controls .ishaoc-hd-filter-grid{margin-top:8px}
.ishaoc-hd-admin-controls label{margin-bottom:0}
.ishaoc-hd-admin-controls .ishaoc-hd-admin-actions{margin-top:16px}
@media(max-width:900px){.ishaoc-hd-admin-controls .ishaoc-hd-filter-grid{grid-template-columns:1fr!important}}

/* Anexos nas filas de chamados */
.ishaoc-hd-muted { opacity: .55; }
.ishaoc-hd-table td a { white-space: nowrap; }